Frequently Asked Questions

1. What is VueSpan Diagnostic Services?
VueSpan offers a diagnostic reading service specifically for capsule endoscopy videos. VueSpan connects experienced gastroenterologists who have read hundreds of capsule endoscopy videos to colleagues that require a diagnosis.

2. Why do I need a reading service?
The VueSpan capsule endoscopy reading service provides the busy GI practice greater flexibility in time management. With VueSpan, the prescribing physician has access to experienced gastroenterologists who have read hundreds of capsule endoscopy videos. This service can relieve the task of reviewing capsule endoscopy images and allow the physician to focus on other areas of their practice.

3. Who reads the video?
VueSpan’s reading physicians are board certified gastroenterologists and are among the most experienced capsule endoscopy readers in this specialty. They have read hundreds of capsule endoscopy videos, and many are recognized experts in the field of capsule endoscopy.

4. How long does the process take?
After patient information is submitted to VueSpan.com, the prescribing physician is notified that a capsule endoscopy report is ready within 5 business days.
  
5. What if I need clarification of the report?
The reading physician’s name will appear on each case report. That physician is available by phone or email to discuss the report.

6. How is reimbursement handled?
The prescribing physician bills only for the procedure’s technical fee.  The reading physician submits a separate bill for the professional fee.

7. Is there a fee for the service?
Yes.  VueSpan charges a nominal fee per case.

8. Is VueSpan HIPAA-compliant?
Yes. All VueSpan’s services are compliant with HIPAA. Access to the secure Vuespan website is strictly controlled with user name and password.

9. How can I get started?
Contact your sales representative or click to start the Registration process.